29 / September
29 / September
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Booking & Prices

Can I cancel my booking?

All cancellations should be made in writing. The amount of penalties vary depending on the timeline the notice is given. The date Bali – Canggu receives a notification is the date it becomes effective.

In the case that a guest does have to cancel their booking, the following penalties are applied according to the length of notice given. 

– With a cancellation made 28 days or more before the date of arrival you will have to pay a non-refundable charge that is 10% of the price of the booking.  

– With a cancellation made 14 to 27 days before the date of arrival you will have to pay a non-refundable charge that is 30% of the price of the booking. 

– With a cancellation made 7 to 13 days before the date of arrival you will have to pay a non-refundable charge that is 60% of the price of the booking. 

– With a cancellation made 2 to 6 days before the date of arrival you will have to pay a non-refundable charge that is 90% of the price of the booking. 

– The booking is non-refundable if the guest gives 1-day notice or fails to arrive. 

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