All cancellations should be made in writing. The amount of penalties vary depending on the timeline the notice is given. The date Bali – Seminyak receives a notification is the date it becomes effective.
In the case that a guest does have to cancel their booking, the following penalties are applied according to the length of notice given.
– With a cancellation made 28 days or more before the date of arrival you will have to pay a non-refundable charge that is 10% of the price of the booking.
– With a cancellation made 14 to 27 days before the date of arrival you will have to pay a non-refundable charge that is 30% of the price of the booking.
– With a cancellation made 7 to 13 days before the date of arrival you will have to pay a non-refundable charge that is 60% of the price of the booking.
– With a cancellation made 2 to 6 days before the date of arrival you will have to pay a non-refundable charge that is 90% of the price of the booking.
– The booking is non-refundable if the guest gives 1-day notice or fails to arrive.
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